Senior UX Designer · Atlanta, GA

I do the design work. I also build the systems that make the design work better.

I design end-to-end experiences that hold up under complexity — and I build the standards, metrics, and ways of working that let teams move with confidence instead of guesswork.

Home Depot — Fortune 20, 6 years
MS-HCI — Georgia Tech, 4.0 GPA
Focus — Enterprise UX · Design Systems · AI

Selected Work

Strategy · Metrics · UX Design Maturing a Product: From the Inside Out
Design Systems · Standards From Order-Takers to Practitioners
AI Design · Tooling Designing With AI

Stakeholders on both sides of the screen.

My stakeholders aren't just the people using the product. They're also the people building it. I think a lot about what it means to design for a team—giving designers a system they can trust, giving product a roadmap they believe in, and giving engineers requirements that are actually buildable.

The result is design work that's faster, more consistent, and easier to defend—because the thinking happened upstream, not in a review meeting.

01
Ship while things are broken

I don't wait for perfect systems. I build workarounds that work, ship, and then fix the system so the next one's faster.

02
Build the frame, not just the picture

Principles, metrics, and standards aren't overhead—they're what let teams move fast without second-guessing every decision.

03
Measure what matters

I've reformed how teams collect feedback and what they track. Good metrics change roadmaps. Bad metrics just confirm assumptions.

04
Use AI the right way

I build production AI tools for my team, not just use them. The difference is knowing what they're actually for.

Case Studies

Strategy · Metrics · UX Design

2021 – 2025

Maturing a Product:
From the Inside Out

Four years as the sole designer on a customer preference experience touching millions of users. I built the metrics, ran the research, designed the future, and shipped what mattered—while making sure the next thing was always ready.

3+ years solo ownership Defined team metrics from scratch Steered product roadmap with data

Design Systems · Standards · Team Leadership

2024 – Present

From Order-Takers to Practitioners:
A Communications Design System

When I joined the ECC team, design was a constant negotiation. Three designers, no shared standards, nonstop review meetings. I built the principles, the system, and the culture that turned us from an order-taking group into one with a clear point of view.

1+ years Vision statement & 7 principles defined Faster design outputs

AI Design · Tooling · Workflow Automation

2024 – Present

Designing With AI:
Building the Tools My Team Actually Uses

I built a production AI agent on Gemini Enterprise that reads our communications, principles, and project files—and drafts a first pass so designers spend less time ideating and more time deciding.

6+ months in production Testing the limits of AI in design workflows Reduced time to first draft
Jack Conway

The designer who fixes the process and ships the work.

I've spent six years at The Home Depot designing enterprise experiences across personalization, communications, and privacy. I've been the only designer on a team with no system, and I've built a system from scratch for a team of three. Both taught me the same thing: the work goes better when there's a shared way of thinking.

I don't believe in slowing down to get the process right. I believe in building the right process while you're already moving—and leaving the team better than you found it.

I'm drawn to teams where the design decisions made now will shape how the product works for years—whether that foundation is still being built or ready to scale.

MS, Human-Computer Interaction
Georgia Institute of Technology · 4.0 GPA
Dec 2024
UX Designer II
The Home Depot · Enterprise Customer Communications
2024 – Now
UX Designer I
The Home Depot · Preferences & Personalization
2021 – 2024
UI Designer
The Home Depot · Online Creative
2019 – 2021
BS, Literature, Media & Communication
Georgia Institute of Technology
May 2019
Skills
Figma · UX Research · Design Systems · Service Design · Design Thinking · AI Tooling · UI Design

Get in Touch

Let's talk about what you're building.